Google emphasizes "durable skills" in AI era
 
November 20, 2025
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CHRO Intro 11/20
Good morning!

Today, we're taking a look at entry-level jobs and certifications in the AI era. Also in this issue:

💼 Why intent matters more than AI in entry-level hiring
🌐 Google emphasizes "durable skills" in AI era
🌱 Regenerative leadership can combat workplace fatigue

Here's a look at what we're seeing, what it means, what we're anticipating, what's resonating and what you think about today’s workplace. Let's get SMART!
 
The Amazon Web Service logo is displayed on a mobile phone with the company's branding seen in the background in this photo illustration in Brussels, Belgium, on October 21, 2025. (Photo by Jonathan Raa/NurPhoto via Getty Images)
(NurPhoto/Getty Images)
Certifications key as AI reshapes entry-level hiring
The rise of AI is transforming the entry-level job market, requiring candidates to possess problem-solving skills and specific technical competencies, says Diana Godwin at Amazon Web Services. Godwin emphasizes the growing importance of certifications in demonstrating practical skills, especially for those without traditional technical backgrounds.
Full Story: Digiday (tiered subscription model) (11/19)
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What That Means
 
Why intent matters more than AI in entry-level hiring
While AI is often blamed for the decline in entry-level jobs, the real issue is a lack of intent in job design, writes Dmitry Zaytsev, founder of Dandelion Civilization. Zaytsev argues that companies need to align roles with employees' personal goals and aspirations to improve retention and engagement, and suggests making intent visible during hiring, designing micro-experiences for employees and rewarding adaptability.
Full Story: HR Executive (11/19)
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Google emphasizes "durable skills" in AI era
Google is leveraging AI to enhance human connection and emotional intelligence, says Brian Glaser, chief learning officer. The Google School for Leaders focuses on developing "durable skills" such as creativity, empathy and judgment to prepare leaders for the AI era. "AI can help us with many things, but these durable, human skills will continue to be at the center of how we work and lead," Glaser says.
Full Story: Forbes (tiered subscription model) (11/19)
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What We're Anticipating
 
Regenerative leadership can combat workplace fatigue
 
Close-up of a woman holding sprout young plant outdoors
(FG Trade/Getty Images)
Gallup's Vibhas Ratanjee and Dean Carter discuss the need for regenerative leadership to address workplace fatigue, noting that only 20% of employees feel connected to their workplace culture. They emphasize the importance of human-centered HR practices that focus on employee well-being and personal growth, drawing on Carter's experience at Patagonia, Sears, Kmart and other companies.
Full Story: Forbes (tiered subscription model) (11/19)
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What's Resonating
 
 
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What Do You Think?
 
What do you think of certifications for entry-level roles?
VoteThey're perfect for today's workplace.
VoteThey don't replace a college degree.
VoteA little of both.
VoteOther (email me!)
 
 
 
 
Editor's Note
 
Nina Snyder
Is your company rolling out certification programs? Send me an email and let me know.

As always, let me know if there's a subject area or topic you want to see covered more. 

If you like CHRO, hate CHRO or want to submit a story, email me at nina.snyder@futurenet.com. The kindest compliment you can pay CHRO SmartBrief is to send this link to your friends and colleagues so they can subscribe. Thanks!
 
 
 
 
SmartBreak: Question Of The Day
 
Super Mario is a plumber in the "Donkey Kong" video game, but the game designer Shigeru Miyamoto had what other profession in mind?
VoteBarber
VoteCarpenter
VoteKnight
VoteRace car driver
 
 
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The greatest pleasure is obtained by improving.
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