Good morning! Organizational change is difficult for both employees and leaders, but by taking a
 
October 29, 2025
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Good morning!

Adaptability is a key trait for any successful CHRO. As AI is rapidly adopted in organizations, CHROs are taking on the brunt of managing that change and ensuring employees are on board. Today, we'll look at different strategies to mitigate qualms and motivate employees to boost company success. Also in this issue:

🛃 Online payment for H-1B visas
🧑‍⚖️ Legal standing for religious accommodations
🌲 Dollar Tree's modernization strategy

Here's a look at what we're seeing, what it means, what we're anticipating, what's resonating and what you think about today’s workplace. Let's get SMART!
 
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(Bo Feng/Getty Images)
CHROs are key drivers of human-focused change
CHROs are positioned to lead organizational transformation by focusing on people rather than just technology. These leaders need to clarify their evolving role, act as connectors across departments, and lead efforts to upskill the workforce, argues Brandon Roberts, group vice president of people insights at ServiceNow. Focusing on building workforce skills, fostering engagement, and investing in employee growth are key ways CHROS can drive sustainable change that keeps employees front of mind.
Full Story: HR Executive (10/28)
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If your EAP isn't engaging employees, it's time for a change. Wellbound by Teladoc Health offers fast access, personalized support and easy navigation.
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What That Means
 
Workers want empathy, clarity during terminations
 
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Layoffs are difficult for everyone involved, but managers, especially, need training in how to deliver the news and take time to empathize with those losing their jobs, according to those responding to a Preply survey. The majority wanted managers to explain the reasons for termination more clearly, especially when it involved performance, so that they could improve for their next position, the survey found.
Full Story: Human Resources Director (10/24)
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Clear advancement, support programs boost retention at Family Express
C-Store Dive (10/22)
 
 
 
 
What We're Anticipating
 
Burnout hits 6-year high, spurring interest in 4-day workweek
Burnout among US workers has hit a six-year high, with 72% reporting "moderate to very high stress at work," according to the Aflac WorkForces Report. A four-day workweek is emerging as a solution, with 40% of employees now viewing it as an effective strategy -- up from 28% last year.
Full Story: HR Executive (10/27)
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Bank of America faces legal action over unpaid pre-shift setup
Bank of America faces a class-action lawsuit alleging it required hundreds of hourly workers to perform up to 30 minutes of unpaid computer setup work on a daily basis for years. Former business analyst Tava Martin claims employees had to log into multiple security systems and download necessary files before their paid shifts began, with technical issues often extending this process. The plaintiff argues this widespread practice violates federal labor law and seeks to represent all similarly affected remote hourly business analysts.
Full Story: Human Resources Director (10/24)
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What's Resonating
 
 
The future of being a CHRO
Workday Blog (10/27)
 
 
Agentic AI demands cross-functional execution
Harvard Business Review (tiered subscription model) (10/24)
 
 
Incoming Target CEO Fiddelke announces corporate layoffs
CNBC (10/24)
 
 
 
 
What Do You Think?
 
When was the last time your organization went through company-wide transformation?
VoteWe're going through it now
VoteIn the past month
VoteIn the past quarter
VoteIn the past year
 
 
 
 
Editor's Note
 
Alyson Trager
Enjoy your weekend and happy Halloween!

As always, let me know if there's a subject area or topic you want to see covered more. 


If you like CHRO, hate CHRO or want to submit a story, email me at alyson.trager@futurenet.com. The kindest compliment you can pay CHRO SmartBrief is to send this link to your friends and colleagues so they can subscribe. Thanks!
 
 
 
 
SmartBreak: Question Of The Day
 
Thomas Edison was prolific as an inventor with a bevy of patents attributed to him, and it doesn't surprise me that his first was for one of these listed here.
VoteElectric car
VoteElectronic vote recorder
VoteHydrogen fuel cells
VoteSolar panels
 
 
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“

We can move to better places of understanding and a place of enlightenment. I'd like that to be my contribution to the music.
Jack DeJohnette,
jazz drummer, pianist, composer
1942-2025

“
 
 
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