Alienated your team? Here's how to regain their trust | practice (split each time) | Teaching is a key skill for leaders
June 6, 2024
CONNECT WITH SMARTBRIEF LinkedInFacebookX
SmartBrief on Leadership
Innovative Ideas. Ahead of the Curve.SIGN UP ⋅   SHARE
ADVERTISEMENT
Leading the Way
Alienated your team? Here's how to regain their trust
(BraunS/Getty Images)
If a decision you've made alienates your team, step back and get curious about what they may be seeing that you're missing, explore the issue with them and apologize if need be, outlining what you've learned and what you'll do differently in the future, write executive coaches Chantal Laurie Below and Jo Ilfeld. "Invite humility into your leadership: you've been hired for your knowledge and experience, but your team can offer invaluable wisdom and perspective," they write.
Full Story: Fast Company (tiered subscription model) (6/5) 
LinkedIn X Facebook Email
Put it into practice: If you find you must apologize for some action you've taken, be sure to listen to your team's concerns first and resist a tepid apology, such as, "I'm sorry you felt that way," write Below and Ilfeld. "Also, explicitly share what you heard and learned from follow-up conversations to demonstrate your desire to grow and improve."
Harvard Online Leadership Courses
Learn More. Earn More. Flexible, 100% online certificate courses that help you develop the leadership and management skills to get things done and bring out the best in your team, whether you're an aspiring, new, or seasoned leader. View Certificate Courses.
ADVERTISEMENT:
SmartBrief on Leadership
Teaching is a key skill for leaders
(MoMo Productions/Getty Images)
Lighthouse Consulting founder Larry Robertson asserts that the intelligence required for teaching should be celebrated in the workforce as one of eight key forms of human intelligence proposed by psychologist Howard Gardner. Leaders should remember that although "more traditionally emphasized forms of intelligence matter a great deal, teaching is the connector intelligence," Robertson writes.
Full Story: SmartBrief/Leadership (6/5) 
LinkedIn X Facebook Email
Put it into practice: Teaching helps communicate culture and practice in business. "Both by their elevated position and the very nature of their role in organizations, senior leaders ... have a vital role to play [in] being a teacher, not just a leader, and enabling others to do the same," Robertson writes.
Read more from Larry Robertson on SmartBrief on Leadership
Uncover the hidden force impacting performance
Arbinger's latest survey revealed that 100% of workplace challenges that were reported, tie back to people and culture issues. Yet, cultural issues are largely underestimated as the culprit for workplace challenges. We've found an undeniable link between cultural strength and team performance. Download Arbinger's new research report to see the data results for yourself.
ADVERTISEMENT:
Smarter Communication
Receiving negative feedback as a leader can be challenging, but reframing feedback as opportunities for growth can remove the emotional response, leadership coach Bill Pullen writes. Leaders who show a healthy response to feedback also model how other workers in the organization should respond when they receive feedback that has a sting.
Full Story: Cultivating Leadership blog (6/5) 
LinkedIn X Facebook Email
Put it into practice: Take a deep breath before responding to feedback from a place of emotional hurt. "It's a natural human tendency to feel defensive or threatened when our self-perception is challenged," Pullen says.
Free eBooks and Resources
Free eBooks and resources brought to you by our sponsors
Future of Work
Your work future could include ...
In Their Own Words
Create a sense of connection among your team by being curious and empathetic and asking questions that show you want to hear from them and that you value what they have to say, says Riaz Meghji, human connection speaker and author. "Now more than ever, it's important to double down on these aspects, on these touch points where people feel, 'I can still speak up. My voice is still going to be heard. My leaders care about me,'" Riaz says.
Full Story: Betterworks (6/4) 
LinkedIn X Facebook Email
Daily Diversion
Team creates way to test snake venom without animals
(Pixabay)
A Dutch research team has introduced a 3D model called an "organ-on-a-chip" to study snake venom's impact on blood vessels, aiming to reduce animal testing, according to a study in Scientific Reports. Research shows how different venoms affect blood vessels, with some destroying cell membranes and others breaking down molecular bonds, but the toxin could serve as a source for potential medical breakthroughs.
Full Story: Popular Science (6/4) 
LinkedIn X Facebook Email
SmartBreak: Question of the Day
If Martti Malmi didn't sell his 5,050 BTC bitcoins in 2009, they'd be worth well over $250 million today. How much did he sell them for back then?
Vote$1.50
Vote$5.02
Vote$105
Vote$5,050
About The Editor
Candace Chellew
Candace Chellew
Chellew
I was in my late teens when I landed my first radio news reporter job. My news director was five years older than me, but he had also been doing the job for at least five years longer than I had. I was pretty green, and more frequently than not, he would shove my news copy back across the desk and bark, "Rewrite it."

That was the extent of his feedback. I would ask questions, and he would clarify a few things, but honestly, going back to my typewriter (yes, you read that right) and taking a fresh approach helped me become both a better news writer and a writer in general.

His guidance helped in some way, because years later, when I was in the main newsroom at CNN writing news copy, I learned to love feedback even more. After I wrote my story, I would follow it to the copy desk and watch as they hacked and slashed my story until it looked nothing like the original. I asked for specific feedback and heeded it until I could send almost completely clean copy to the editors.

Getting angry or defensive when someone offers you good, honest feedback only hurts you. My first editor's gruff feedback and the slash-and-burn editing of CNN editors probably would have discouraged me if I hadn't been determined to impress them in some way and get better in the process.

You should disregard any feedback meant to discourage or hurt you. It's easy to tell the difference. Those offering undercutting feedback will make you feel small. Those who intend to help you improve will offer advice to reveal the potential in yourself that they see and want you to bring forward. Be thankful for them!

If this newsletter helps you, please tell your colleagues, friends or anyone who can benefit. Forward them this email, or send this link.

What topics do you see in your daily work that I should know about? Do you have praise? Criticism? Drop me a note. And don't forget to send me photos of your pets, your office and where you spend your time off.
LinkedIn X Facebook Email
Sharing SmartBrief on Leadership with your network keeps the quality of content high and these newsletters free.
Help Spread the Word
SHARE
Or copy and share your personalized link:
smartbrief.com/leadership/?referrerId=eSriBJbAIQ
Thank you to the people who didn't believe in me. To those who thought they were putting water on my fire, you were really adding gas to it.
Coco Gauff,
professional tennis player
LinkedIn X Facebook Email
 
SmartBrief publishes more than 200 free industry newsletters - Browse our portfolio
Sign Up  |    Update Profile  |    Advertise with SmartBrief
Unsubscribe  |    Privacy policy
CONTACT US: FEEDBACK  |    ADVERTISE
SmartBrief Future
Copyright © 2024 SmartBrief. All Rights Reserved.
A division of Future US LLC
Full 7th Floor, 130 West 42nd Street, New York, NY, 10036.