In times of uncertainty, successful leaders go through a cycle of "survive, reset and thrive," but can get in their own way if they fail to adopt new strategies, put off decisions, tinker around the edges of problems or look for new opportunities too soon, writes author and executive advisor Rebecca Homkes. "Your job is to set clear intent and boundaries and ensure your distribĀuted leaders have the capabilities needed to execute towards the intent. Then get out of their way," Homkes advises.
Put it into practice: Leaders also hamper their ability to handle uncertainty when they fail to delegate and micromanage their team instead of empowering them to act, Homkes writes. "Stop doing everything in which you do not have a unique value-add component and instead build a stronger team around you that can accomplish those tasks."
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More political conflict and less tolerance in the workplace show no signs of easing up, write leadership consultants Karin Hurt and David Dye. In addition to eight approaches to handling such conflict at work, Hurt and Dye also suggest three mindset changes: Understand that different perspectives aren't always toxic, that the other person is a human being and that it's not your job to change their mind.
Put it into practice: When the atmosphere becomes fraught, you can stand your ground on not discussing anything political at work or make it clear that your focus is solely on learning the other person's point of view. Other possibilities: Don't assume, and acknowledge differences and find a way to work together, Hurt and Dye write.
When uncertainty such as bankruptcy or an acquisition blindsides a company, communications pros need to act as an information conduit between leaders and employees. Help leaders understand that this will be an ongoing process -- not a one-and-done statement -- and "[l]ook at the channels you can use to leverage leaders, managers and relatable peers throughout the change process," Rebekah Fawcett, head of enterprise communications at US Bank, says.
Put it into practice:Enlist managers to pave a path of trust with employees, and arm them with consistent information, foodservice corporate affairs chief Lisa Claybon advises. Brief managers ahead of time so they aren't surprised and have more credibility with staff, and carefully weigh the tone of messages.
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John Hope Bryant, founder, chairman and CEO at Operation HOPE, comes from a hardscrabble background where he saw family members fail at business because of hubris, so when a banker visited his classroom when Bryant was nine, he says he became a young entrepreneur, starting and failing at many businesses and developing the slogan of "take 'no' for vitamins." "Success is going from failure to failure without a loss of enthusiasm. [...] So my advice is to never give up, love yourself, and give back," Bryant advises.
Each former US president had favorite dishes cooks whipped up for them, including Woodrow Wilson's concoction of two raw eggs stirred up in Concord grape juice and Richard Nixon's ham mousse (the article has a recipe if you're adventurous), which tastes like "a new Cool Whip flavor and that flavor is Boiled Ham Loaf," writes Bennett Rea. The longest-running White House favorite seems to be wine jelly, which last found favor with George H.W. Bush and can be traced back to Thomas Jefferson, who served it in 1790.
On the heels of yesterday's story about how cats (especially "undomesticated" ones -- or strays) get familiar with the voices of those who take care of them, Mary S. sent in this photo of "Ricky" (named for the famous Ricky Bobby of "Talladega Nights" fame), a stray who recently adopted them and wants to move in.
Ricky will let Mary and her family pet "it" (the gender is still a mystery) but is "not comfortable with us picking it up."
I predict Mary's family will soon have a new indoor cat.
About The Editor
Candace Chellew
Chellew
I used to be a professional political arguer (indeed, I had a job where I got paid to take a particular side and strongly argue for those ideas). It spilled into my personal life, of course, where I would argue with anyone whose opinion even slightly differed from mine.
I was truly a joy to be around -- not.
These days, I find David Dye and Karin Hurt's ideas are right on target. First, of course, we can set a boundary about political talk at work. We don't have to engage in it. However, approaching others with curiosity instead of defensiveness can go a long way to uncovering what you have in common. Once those are identified, you can begin to forge a relationship on that commonality and agree to disagree on stickier areas.
I've found that when I take this angle, I discover not just commonalities but the humanity of the other person. At our core, we all want the same thing -- security, love, acceptance and a sense that we're all part of something larger than ourselves. We all have different ideas on how best to accomplish those goals.
When I remember that, I find I want to argue less and learn more about the person in front of me.
How do you handle political topics in the office? Take the poll above or send me an email.
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